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| Quality Assurance |
Quality is at the core of our business. In order to maintain a high standard of service, we closely monitor our performance and processes in regular audits. Each member of staff, at every level of the organisation, is committed to delivering a service that meets and even exceeds client expectations.
ISO 9001:2000
Our consistently high standards have been recognised and recorded. We have achieved the ISO 9001:2000 for quality management systems following assessment by BSI. This is an ongoing improvement process covering the following areas:
1. Customer focus
2. Leadership
3. Involvement of people
4. Process approach
5. Systems approach to management
6. Continual improvement
7. Factual approach to decision making
8. Mutually beneficial supplier relationships. Our quality management system is fully integrated into the daily operations of our business, therefore making it sustainable.
OCG Accredited
The OGC have awarded us prime supplier status under the Catalist Government eProcurement catalogue. Reliability, flexibility and knowledge have earned us the reputation as leading recruitment solutions provider to the Public Sector.
Professional Trade Organisation Membership
In addition, we are an accredited member of both the ATSCO (Association of Technology Staffing Companies) and PCG (Professional Contractors Group). These professional organisations seek to positively influence the recruitment sector with regard to processes, legislation and attitudes. Capita Resourcing supports their aims by maintaining high standards at organisational level. |
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