Capita Resourcing is part of Capita Group PLC, read on to find out more about the organisations capabilities, functions and achievements.
 
Capita is the UK's leading business process outsourcing (BPO) and professional services company. Supporting, transforming and managing clients' administration and customer services to meet the expectations of their customers and communities now and in the future.
 
The Capita Group PLC is the UK's leading provider of integrated professional support service solutions. The Group's service capabilities encompass customer services, financial services, human resource services, software services, systems and strategic support and property services, delivered to both public sector and private organisations.

A passion for service and proven business model shared by all of the business units, positions Capita Group PLC at the forefront of the BPO and professional support services marketplace.
 
Capita is a flexible, committed partner to their clients, working with them to deliver high quality, modern services to their customers and communities. Focusing on achieving measurable step changes in service delivery – increased efficiency, quality and accessibility. The Groups skills lie in re-engineering and improving processes, harnessing the most appropriate technology and introducing new ways of working.
 
Shared goal: To make a difference
Whether delivering one discrete service or playing a major role in transforming or setting up an entire organisation or function.
 
Growth has been considerable since the business’s inception in 1984; now with over 26,000 staff working across the network of business centers’ in the UK, Ireland and India. The overriding aim is to build a sustainable business that delivers value to all stakeholders, primarily clients, employees and shareholders.
 
Awards

Management Today’s ‘Britain’s Most Admired Companies’ awards - Capita Group Plc Top Ten company (2008)

PricewaterhouseCoopers Building Public Trust Awards "For Telling It How It Is" – Capita Group Plc won the overall category for the FTSE 100 (2007)

National Customer Service Awards Customer Service Contact Centre of the Year Award (up to 100 seats) – Zurich Customer Contact Centre team in Swindon (2007)

Outsourcing Project of the Year and IT Professional of the Year Award, Computing Awards for Excellence - Service Birmingham and Birmingham City Council (2007)

Customer Contact Centre Excellence Awards Best outsourced partnership and best outsourced contact centre, – DSGi contract (2007 and 2006)

National Outsourcing Association Awards 2006 - BPO Service Provider of the Year,  Capita Insurance Services

Major Consultant of the Year, New Civil Engineer magazine/Association for Consultancy & Engineering Consultant of the Year Awards 2006 – Capita Symonds

FT Best of European Business Awards 2005 - Revenue Growth Award

RBS and the Sunday Times Business Awards ‘Company of the Year’ in 2003

Management Today's 'Most Admired Support Services Company Award' in 2001 and 2002.