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Feature |
Comment |
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Face to Face checks
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§ Completed at 20 Capita offices across the country.
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Dedicated Helpline, Telephone and Email. |
§ Ability to offer dedicated Helpline, offering advice and assistance specific to the contract.
§ Ability to offer a Welsh service specific to the Driving Standards Agency.
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Liaison with the CRB / DS
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CRVS enjoys a good working relationship with the CRB / DS based on several years of Registered and Umbrella Body activity.
Our experience with the CRB has allowed us to quickly establish a good working relationship with Disclosure Scotland.
Ability to deal effectively and promptly with any CRB / DS issues and have early knowledge of any developments or innovations by CRB.
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Secure, confidential service by vetting professionals
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§ Security & Confidentiality Policy as part of the CRVS Best Practice.
§ CRB / DS Policy Statement: Secure Handling, Use, Retention, & Disposal of Disclosures and Disclosure Information.
§ ISO27001 Security Information Standard.
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Interpreting Disclosure |
Significant experience providing support and guidance in a highly legislative sensitive area.
Experience in assisting Schools in the recruitment decision and interpreting Disclosure information for schools abroad. For example National Association for British Schools in Spain (NABSS).
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Independently Quality Assured Service
Compliant with all current legislation |
§ CRB / DS Code of Practice
§ CRB Quality Audit 2005
§ DfES Quality Mark [CER] 2007 Audit 100%
CRB audit 2005 commendation
The CRB Registered Bodies Compliance Manager commented at the audit of CER in July 2005 ‘I can commend your organisation for Procedures regarding the use of Disclosure Information and Procedures relating to the Storage, Handling, Retention and Disposal of Disclosure information’.
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Efficient record keeping and tracking applications process |
CRVS use the Disclosure Administration System (DAS) IT workflow system. DAS supports service delivery, providing a streamlined system to record and monitor all stages of the Disclosure checking process.
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